Sec Medical AG

Das neue Ticketing System: OsTicket

Sec Medical AG can communicate with their customers even faster and more efficiently. On Sec Medical AG's ticketing system the customers can ask a question at any time.

  • Customer

Sec Medical AG

  • Service

Update of the ticketing system, migration of data

  • Website

Starting Point

Sec Medical AG has an outdated ticketing system
Unable to send secure email.
The production server needs to be updated.

Finish Point

The ticketing system OsTicket has been updated.
The server has been updated.
The data has been migrated to the new server.

Ticketing

Accessible

Responsive

Safe

What did we do?

Ticketing System

We have updated the OsTicket ticketing system from Sec Medical AG to the latest version. Because the server was also outdated, the ticketing system could not run on the old server.
A new server was deployed and the ticketing system was installed on the new server. The data has been migrated to the new server.

Carlo Spelgatti

CEO / Sec Medical AG

Aziz updated our ticketing system from a very outdated version. Uncomplicated, efficient collaboration. Good professional skills. Many thanks Aziz, gladly again.

We would be happy to advise you free of charge!

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